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Commercial Virtual Remote (CVR) / Microsoft (MS) Teams Information Page


On 13 July 2020 the Office of Secretary of Defense (OSD) deployed a tool that allows you to perform the following items via self-service:

-Reset your Password,

-Reset your Multi-Factor Authentication (MFA), and

-Enable a disabled account


This can be done via your CAC enabled computer by selecting your CACs Authentication certificate on the website.


NOTE: It is recommended you use Microsoft Edge or Google Chrome web browsers


(Select your CAC Authentication certificate)

The Army Enterprise Service will lose this capability in the near future.

New logoNOTE:  Starting on Monday, 3 August 2020, CVR/MS Teams user sessions will have a maximum lifespan of 7 days. This will require CVR/MS Teams  users to login with multi-factor authentication (MFA) every 7 days if not logging in on a more frequent basis. Users should ensure that their MFA is properly set as well as ensure that their CVR self-service password reset capability is configured. Users can change their MFA settings and reset their passwords via the CAC-enabled CVR Self-Service Portal listed above.New logo

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Last Update or Review:  Wednesday, 29 July 2020 12:45 hrs


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